CANCELLATION POLICY

(1) If the customer is a consumer, he has a right of revocation in accordance with the following provisions:

(2) Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a single order or the delivery of a product in several partial shipments or pieces) without giving reasons.

To exercise your right of withdrawal, you must inform us:

Römhold Modular

Bautznerstrasse 49, 01099 Dresden

inform you of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the sample withdrawal form on our website or send us another clear statement. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such a revocation.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period and that you have returned the goods via our online return centre within the period defined below.

(3) Consequences of revocation

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract to:

Römhold Modular

Bautznerstrasse 49, 01099 Dresden

return or hand over. The deadline is met if you send the goods before the expiry of the 14-day period. You will bear the direct costs of returning the goods.

(4) Exceptions to the right of withdrawal

They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.

The right of revocation does not exist or expires for the following contracts:

for the delivery of goods which are not suitable for return for reasons of health protection or hygiene and the seal of which has been removed after delivery or which, due to their nature, have been inseparably mixed with other goods after delivery;
to supply sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery;
for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs
for the delivery of goods that may deteriorate quickly or whose expiry date would be quickly exceeded;
in the case of services, if Römhold Modular has provided them in full and you have taken note of and expressly agreed before placing the order that we can start providing the service and you lose your right of withdrawal upon full performance of the contract;
for the supply of newspapers, magazines or magazines, with the exception of subscription contracts; and
for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the purchase contract, but the delivery of which can only take place after 30 days and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence.